Mercy AKA Dr. Angela Ziegler, is my main character to play and is equally one of the most played, but also the most nerfed (hence the rewrite of this guide).
Dr. Ziegler is a well know healer who became the Head of Surgery in her homeland of Switzerland who had a huge break through in regards to nanobiology that improved human health immensely. The break through caught the eye of Overwatch, who offered her a position within their organization. At first, she was opposed to the idea due to her parents having died in war but also knew she could help others on a much larger scale.
Dr. Ziegler became the Head of Medical Research, in which she developed the Valkyrie Suit – by giving her the appearance of an angel, she is able to increase her speed and even fly. She stuck with Overwatch – despite her being at odds with her superiors often – until it disbanded. Despite the death of the organization, she continued her work helping those affected by war across the world.
Mercy is a 1 star Support Hero.
Tip #1 – Only Use the Pistol When You Need to
Mercy has 2 weapons – her Caduceus Staff and her Caduceus Blaster. You’ll be using the Staff mostly but the Blaster is handy in 1 vs 1 situations. Granted, it has only 20 rounds and only does 20 damage per projectile but it can headshot and also pick off unaware enemies, such as a sniping Widowmaker or a sneaky Sombra.
Mercy is not known for her high attack plays, so don’t go charging in with the Blaster – you will die quickly once the enemy knows your position (which the Blaster doesn’t necessarily give away). It’s also good at destroying the small stuff, such as Widowmaker’s Venom Mine or Symmetra’s Turrets.
Tip #2 – Healing is Good, but so is Boosting
Mercy’s Caduceus Staff has 2 abilities – the ability to heal and the ability to boost. Granted, this can only be used only on one person at one time and you’ll mainly be healing everyone, but don’t forget about boosting. It boosts your teammates’ primary attack, but can be used on Ults (apart from Junkrat’s RIP-Tire, Torbjorn’s Turrent or Symmetra’s Shield Generator or Teleporter). Plan it right, and you could get a long assist kill list!
If I choose Mercy at the beginning of a match, I tend to pick one character to boost at the beginning to get those few first kills before my teammates begin to die. I often choose a Sniper or a Tank. Mercy’s boosting powers are also good when you have a shield and snipe combination – such as Bastion and Reinhardt or Orisa and Widowmaker.
It’s also worth noting that he beam emitting from Mercy’s Caduceus Staff will stay connected, even if you can’t see your teammate. This is good for hiding around corners while healing or boosting and staying out of sight of enemies as Mercy is easily picked off by snipers. This is also good with the shield-and-snipe-combination that I mentioned before.
Tip #3 – Guardian Angel isn’t Just a Title
One of Mercy’s other abilities is the Guardian Angel which allows her to quickly travel with a low cooldown rate. You can only really use it when your teammates are in Mercy’s sights but it is also useful when Mercy is falling off a map or enters an area where most or all enemy players are. Much like me spamming spacebar when playing Symmetra and attacking another player, I will often spam the Guardian Angel when I’m in a tight spot.
You can still use the Guardian Angel when using the Caduceus Staff and healing/boosting a teammate – even if you hit a physical obstacle or your teammate is out of sight.
Tip #4 – This is Not your Time
Mercy 0.1’s Ult was her Resurrect ability – the ability to bring 1 or more allies back to life. Naturally, this was good to use when a large amount of teammates had been wiped out (like with a Ult). However, this had now been changed to a normal ability.
Despite this, it still isn’t quite the same – it has now been changed to a single person resurrection (it used to be 2, but it changed…again) with a cool down of 30 seconds. It isn’t instant either – it takes about 2.25 seconds to cast, meaning Mercy can be an easy target when doing so. The amount of times I’ve been sniped when trying to resurrect a teammate who’s just died – and even if you don’t use it, the cool down still happens! Just think carefully when using it.
Tip #5 – I Will Watch Over You!
On September 19th last year, Mercy’s Ultimate ability was changed – no longer could she resurrect multiple dead allies – now her Ult is Valkyrie. Along with a changed icon, it is a self-buff ability that allows Mercy to fly (not like Pharah – she actually stays in the air for the full 15 seconds); have a faster movement speed; regenerate health (which will be uninterrupted, even when she takes damage); allows her Caduceus Staff longer range (i.e. if she heals or boosts, she can heal multiple targets at one time) and her Caduceus Blaster is given infinite ammo and higher damage, turning her into ‘Battle Mercy’.
Personally, I’m more of a Healing Mercy so I often use Valkyrie in tight spots – when more than one of my allies is low on health. Again – like Resurrect – it’s about timing, rather than just pulling off an Ult for the sake of it (trust me, there have been times when I haven’t used the Ult simply because I didn’t want to waste it at the wrong time).
- You can watch previews some of Mercy’s abilities, such as Guardian Angel, Caduceus Staff and Angelic Descent in different videos from the links provided.
- You can read the comic Uprising here, that gives a bit more background to Mercy (and ties in with the event) here.
Thanks for reading, hope you enjoyed! I’VE FINALLY FINISHED MY OVERWATCH CHARACTER GUIDES – HOORAY! Back to usual content. Stay tuned for next week!
All my skins for Mercy